Empowering Trust & Safety Leaders: The Definitive Event for Restoring Trust & Safety Across Online Content, Communities & Spaces with Actionable Strategies

13 – 14 March 2024, | Park Plaza Victoria, London, UK

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With the arrival of the Online Safety Act and the Digital Services Act, the importance of ensuring user safety and maintaining trust escalates. Trust & Safety Summit is engineered to equip industry professionals with actionable insights, strategies, and tools to navigate the rapidly evolving landscape of online safety and meet emerging regulations head-on.

Regulatory Preparedness: Strategies to help you adhere to changing local and global regulatory standards.
Advanced Moderation: Increasing the effectiveness of your AI & automated content moderation solutions.
Restoring Trust: Sharing tangible insights for identifying and combating misinformation and disinformation, and optimising your incident response.
Age Verification & Assurance: Identifying methods and technologies for user verification to keep everyone safe online.
Child Safety & Protection: Actionable steps to protect children from online harms.
Operational Trust & Safety: Collaborating with key stakeholders to embed robust processes to develop a more transparent, resilient Trust & Safety policy structure.
Modern Online Harms: Developing a new taxonomy to understand and identify harms, threats and bad faith actors operating in online spaces, and the tools needed to combat them.
Trust & Safety At Scale: Growing your Trust & Safety footprint across the enterprise with limited resources

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2024 Confirmed Trust & Safety Speakers

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Trust & Safety Leaders

Dedicated content streams designed to provide actionable insights on Trust & Safety operations, child safety & protection, combating online threats and safety by design
Interactive workshops to help define a new taxonomy for online harms in 2024, and exploring best practice for age verification and assurance
Assessing the latest intelligent tools and technology available to augment your content moderation and enforcement capabilities from network filtering to AI-assisted moderation

Policy Development Leaders

Collaboration with Trust & Safety leaders across content moderation, engineering, enforcement and external stakeholders to embed integrity at the heart of your operations
Expert panel discussions helping you create a more transparent and robust Trust & Safety policy structure to reduce potential grey-areas across moderation and enforcement
Building and developing resilient Trust & Safety teams to evolve alongside the changing threat and harm landscape

Content Moderation Leaders

Augmenting your content moderation teams with AI-assisted moderation tools, computer vision and advanced analytics to increase moderator effectiveness
Moderator wellness & user wellbeing - Addressing the psychological toll of content moderation and providing support to your community

Product Engineering Leaders

Dedicated “Engineering Trust & Safety” content track, exploring engineering’s critical role in keeping user’s safe online
Utilising data science, AI & advanced analytics to detect threats, identify harmful content and increase rapid response effectiveness
Creating robust and intuitive user-centric reporting mechanisms for users to report issues and provide feedback on safety features

Policy Makers and Civil Societies

Exclusive insights into Trust & Safety challenges and strategies from key players across online communities and user-generated content
Collaborating with industry professionals to provide a new taxonomy for online threats and harms in 2024 and beyond
Working to develop tangible steps to protect children and adults alike whilst navigating online spaces

Enforcement Leaders

Implementing tools and processes that allow for real-time rapid incident response, identification and enforcement to emerging threats, viral harmful content and bad-faith actor networks
Developing effective cooperation protocols and communication channels with law enforcement agencies.
Examining your legal requirements, key considerations and challenges in combatting non-consensual harassment, synthetic media and deepfakes

Trust & safety summit 2024 I agenda-at-a-glance

See our full agenda and line up of sessions here

WORKSHOP A: Safety Tech & The Online Safety Act – Where Are We And Where Do We Need To? 9:00 am - 11:00 am
WORKSHOP B: Age Assurance & Verification: Keeping Everyone Safe Online 11:00 am - 1:00 pm
Networking Lunch 1:00 pm - 2:00 pm
WORKSHOP C: Risk Assessment and Mitigation: Fraud Prevention and Education in Online Spaces 2:00 pm - 4:00 pm

Registration & Breakfast 8:15 am - 9:00 am
Opening Remarks From The Chair 9:00 am - 9:15 am
OPENING KEYNOTE: Navigating the Changing Landscape: The Evolution of Trust & Safety and Online Harms 9:15 am - 9:45 am
PANEL DISCUSSION: Corporate Policy Development and Collaboration: Crafting Resilient Policies And Partnering With Key Stakeholders To Enhance Your Moderation 9:45 am - 10:30 am
Coffee Break 10:30 am - 11:00 am
PANEL DISCUSSION: Creating A More Transparent Trust & Safety Policy Structure 11:00 am - 11:45 am
PANEL DISCUSSION: Scaling Trust & Safety Within Your Enterprise with Limited Resources & Budgets 11:45 am - 12:30 pm
PANEL DISCUSSION: Tangible Steps to Protect Children from Online Harms 11:00 am - 11:45 am
PANEL DISCUSSION: The Role of CSA Reporting and Response in Ensuring a Safer Online Environment 11:45 am - 12:30 pm
Networking Lunch 12:30 pm - 1:30 pm
PANEL DISCUSSION: Working With Key Stakeholders for A Collaborative Approach to Safety 1:30 pm - 2:15 pm
PANEL DISCUSSION:Trust, Regulation, and Scaling Automation: Building a Trust Stack in a Rapidly Changing Market 2:15 pm - 2:45 pm
PRESENTATION: Building a Resilient Trust & Safety Team 2:45 pm - 3:15 pm
PANEL DISCUSSION: Addressing Non-Consensual Harassment: Combatting Deepfakes, Cyber Flashing, Intimate Image Abuse, and Other Challenges with Online Harassment 1:30 pm - 2:15 pm
PRESENTATION: Advanced Tactics for Identifying and Managing Trolls, Bots, And Bad-Faith Actors and Actor Networks 2:15 pm - 2:45 pm
PRESENTATION: Advancing Digital Literacy & Civility: Educating Children about Online Dangers & Their Digital Footprint 2:45 pm - 3:15 pm
Coffee Break 3:15 pm - 3:45 pm
PANEL DISCUSSION: Managing Your Organisation Through Local & Global Regulation – Operations, Compliance, Policy & Technology 3:45 pm - 4:30 pm
PRESENTATION: Examining How The UK & EU Fit Within A Context Of Global Harms 4:30 pm - 5:00 pm
Networking Drinks Reception 5:20 pm - 7:40 pm

Registration Opens 7:30 am - 8:20 am
Opening Remarks From Chair 8:20 am - 8:30 am
BREAKFAST BRIEFING: Bridging the Divide: A Global Approach to Online Oversight 8:30 am - 9:30 am
KEYNOTE PRESENTATION: A Trust-First Mindset in the age of AI: The Role Of GenAI In Trust & Safety 9:30 am - 10:00 am
PANEL DISCUSSION: Moderator Wellness & User Wellbeing - Addressing the Psychological Toll of Content Moderation and Providing Support to Users 10:00 am - 10:40 am
Coffee Break 10:40 am - 11:10 am
PRESENTATION: Safety by Design: Crafting User-Focused Products 11:10 am - 11:40 am
PRESENTATION: Trust & Safety Tech Innovation: Emerging Tech Trends 11:40 am - 12:10 pm
FIRESIDE CHAT: The New Digital Economy: Trust & Safety In Generative AI, Web 3.0 & The Metaverse 12:10 pm - 12:55 pm
PRESENTATION: Uncovering The Hidden Costs: Addressing Online Child Financial Harm And Exploitation 11:10 am - 11:40 am
PRESENTATION: Risk Assessment In A Crisis: Effective Cooperation and Collaboration with Law Enforcement 11:40 am - 12:10 pm
PANEL DISCUSSION: From Online To Offline: Protecting Users In The Real World 12:10 pm - 12:55 pm
Networking Lunch 12:55 pm - 2:00 pm
LUNCH & LEARN: What Do Women (in Trust & Safety) Want: Lessons Learned From Women In T&S 12:55 pm - 2:00 pm
Trust & Safety Breakout Discussions 2:00 pm - 2:50 pm
Coffee Break 2:50 pm - 3:20 pm
FIRESIDE CHAT: The Landscape of Online Hate: Countering Hate in Online Communities In 2024 3:20 pm - 4:00 pm
CLOSING PANEL DISCUSSION: What’s Next for Trust & Safety Professionals? 4:00 pm - 4:50 pm

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TESTIMONIALS FROM previous IQPC R&D Events

'A great event, full of reinforcement and challenge in equal measure as we all try to find our way through this fast moving new field' Generative AI Summit UK 2023

'Definitely worth the investment of your time to attend. quality of the speakers and topics was outstanding, and there was ample time for networking and making new connections with a wide variety of companies touching many different verticals' Generative AI Week USA 2023

'This was one of my favourite conferences. Excellent speakers and good panel discussions. Excellent venue and well organised' Generative AI Summit UK 2023

'Outstanding content, connections and learning- well done! Already looking forward to the next' Generative AI Week USA 2023

'This was one of the best technical confernece I've ever attened. To Speak at a meeting like this, as an expert, but still come away with new mind blowing, practical information is not common' Generative AI Summit UK 2023

'Thank you for orchestrating a remarkable event. The immense effort and teamwork behind it shone through. Eagerly anticipating next year's conference' Generative AI Week USA 2023

'This conference went way beyond my expectations as far as the content, the speakers, the venue and the staff. The sections were well thought out, and it felt like they were peer reviewed and concise rather than just a long sessions with presentations. The speakers were engaging and encouraged audience participation through Q&A. Generative AI Week USA 2023

CONTACT NOW

The Trust & Safety Summit will bring together leaders in policy development, content moderation, product engineering and safety experts.

To secure a spot, book online now and, for any assistance, please contact us below.

Marketing Enquires

Aya Gharbawi
Marketing Director

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Delegate & Sponsorship Enquires

Sean Haggarty
Sales Director